We do not publish one hourly rate, because the cost depends on the type of care, the length and number of visits, the times of day and the level of support. After your free consultation we provide a clear, itemised quote with no hidden fees. Call 0121 226 3521 if you would like an indication before the consultation.
Direct payments are money paid by a council, after an assessment, so you can arrange your own care. If you receive one, contact us and we will talk through how we can support you with it.
Attendance Allowance is a benefit for people over State Pension age who need help with personal care or supervision. It is not means-tested, and it can be spent on care, including home care. Check GOV.UK for current eligibility rules and rates.
Can't find what you're looking for? Get in touch and we'll answer any question about your specific situation.
For most clients we can begin care within a few days of the initial consultation, and sooner in urgent situations — just let us know your timeline when you get in touch.
Yes. JK Healthcare Services Ltd is registered with the Care Quality Commission. You can check our current registration and inspection status on our CQC profile.
We are based in Tipton and support clients across Sandwell, including West Bromwich, Oldbury, Smethwick, Wednesbury and Rowley Regis, as well as Dudley and Walsall. Get in touch with your postcode so we can confirm current availability for your location and care needs.
Start by talking with them about what would make daily life easier. Then call 0121 226 3521 or send us a message and we will arrange a free consultation at their home, with family present if they wish, agree a care plan and introduce their carer. If they may qualify for council support, you can ask Sandwell Council or Dudley Council for a needs assessment at the same time.
It is a free, no-obligation visit at home where we listen to what matters, talk through the help needed and agree a care plan. It is separate from a council needs assessment, which is arranged through your local council and can decide whether the council contributes to the cost of care.
With home care, carers visit you in your own home to help with personal care, meals, household tasks and company. In a care home you move into a residential setting with staff on site. Many people prefer home care to stay in familiar surroundings, though some needs are better met in a care home. A GP, social worker or council assessment can help you decide.
Common signs include missed meals or weight loss, unopened post and unpaid bills, mistakes with medication, falls or near-misses, less attention to personal care or the home, withdrawing from friends, and growing confusion. If you notice several, talk to your parent and their GP, and consider a free consultation with us.
Ask the ward discharge team what short-term support the NHS or council can arrange. If you want to arrange care privately or continue after that support ends, call us with the planned discharge date. Care can often start within a few days, and sooner in urgent situations. See our page on home care after a hospital stay for more.
Absolutely. We match carers based on compatibility and are always open to adjusting the match if it isn't the right fit.
Every carer completes an enhanced DBS check, safeguarding training, and role-specific induction before starting visits.
We maintain a small pool of familiar backup carers for each client, so cover is never left to chance.
Yes. Tell us your preference at the free consultation and we will match where we can. If the match is not right, we are always open to adjusting it.
We work with local authority and NHS-funded packages as well as privately arranged care, and can talk you through the options.
Cost depends on the type and frequency of care needed. We provide a clear, itemised quote after your free consultation with no hidden fees.